Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information in accordance with GDPR.

Last Updated: June 11, 2025

1 Introduction

We provide information to help you take full advantage of this cutting-edge industry. The Services provided to you may involve the collection and retention of Personal Information in accordance with the General Data Protection Regulation (GDPR).

Your privacy is important to us. At Cryptovest, we treat all information collected by, or transmitted to us with care, in particular, personally identifiable information, and this Policy describes how, when, and why we collect such information.

Personally identifiable information ("Personal Information") means any information that may be used, either alone or in combination with other information, to personally identify, contact or locate an individual. This includes your name, email and browsing behaviour data. Any information that does not enable identification, location, or contacting of an individual, such as aggregated information, is "Anonymous Information", and Cryptovest may process Anonymous Information in any way it so considers without prior notice to you.

GDPR Compliance

We adhere to GDPR requirements for data protection and privacy.

Personal Information

We handle your personal data with care and transparency.

Anonymous Information

Non-identifiable data may be processed for service improvement.

3 Use and Disclosure of Personal Information

We will store your Personal Information in our system and use it for the following purposes only:

  • Managing the administrative aspects of the services, providing you with support, handling complaints and contacting you
  • Enforcing this Policy and the Terms and Conditions, preventing misuse of the Website, complying with legal requirements, assisting competent authorities, and taking action in case of a dispute involving you, with respect to the services we provide
  • Improving the Website and the services, develop new services and improve the accuracy and reliability of the services

Non-affiliated third parties and the transfer of information outside your territory

We do not sell, license, lease or otherwise disclose Personal Information to any third party for any reason, except as described below.

We reserve the right to disclose your Personal Information to third parties where required by law to regulatory, law enforcement or other government authorities. We may also disclose your information as necessary to credit reporting or collection agencies, or when necessary to protect our rights or property.

To help us improve our services to you, we may engage another business to help us to carry out certain internal functions such as account processing, fulfillment, client service, deliver and safe keeping as indicated in the Terms and Conditions.

Third Party Information Sharing
Use of the information shared is strictly limited to the performance of the task we request and for no other purpose. All third parties with whom we share Personal Information are required to protect personal information in a manner similar to the way we protect personal information. Examples of information shared are identifying information such as name, e-mail address, and information on account activity.

If at any time you choose to purchase a product or service offered by another company/individual, any personal information you share with it will no longer be controlled under our Privacy Policy. We are not responsible for the privacy policies or the content of sites we link to and we have no control of the use or protection of information provided by you or collected by those sites. Whenever you elect to link to a co-branded web site or to a linked Web site, you may be asked to provide registration or other information. Please note that the information you are providing is going to a third party, and you should familiarize yourself with the privacy policy published by that third party.

4 Security

We take reasonable precautions to protect Personal Information from loss, theft, misuse, unauthorized access or disclosure, alteration, or destruction. This is done by using physical, electronic, and procedural safeguards to protect Personal Information and we do not store Personal Information for longer than necessary to provide the service or as permitted by law.

Physical Security

Secure facilities and access controls

Electronic Security

Encryption and secure transmission protocols

Procedural Safeguards

Strict policies and regular security audits

Important Notice: Though we implement measures to reduce the risks of damage, loss and unauthorized access to Personal Information, they do not provide absolute information security. Therefore, it is not guaranteed, and you cannot reasonably expect, that the service will be immune from any unauthorized interceptions or access.

5 Complaints, DPO

If you have any complaints or concerns regarding your Personal Information then please contact us. We are committed to addressing your privacy concerns promptly and thoroughly.

Contact Our Data Protection Officer

For all privacy-related inquiries, complaints, or to exercise your data protection rights, please reach out to us.

Email
privacy@cryptovest.com
Response Commitment
We will respond to your enquiry within a reasonable time. Our team is dedicated to ensuring your privacy rights are respected and protected.